Enterprise Property Management - Orange County Property Management Specialist

Contacts

Address:
555 Park Center Drive Unit #206, Santa Ana, CA 92705
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Website:
socalpropertymanagement.com

Phone number:
+1 714-542-6800

Categories:
Establishment   Finance   Real estate agency  

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Reviews about Enterprise Property Management - Orange County Property Management Specialist

• T Wu

  Mar, 15 2018
  ★ ☆ ☆ ☆ ☆
  Enterprise dropped the ball on renting out our house. They found a deadbeat tenant, who was always tardy in rent. We were advised to take her in, even though her credit score was in the range of 400+. We were first time landlords and we didn't know better. We hired Enterprise because we thought that they were an expert - what a big mistake that was.
  
  After 3 years, we had enough of the tenant's tardiness and we told her to leave. When she left, she left the place in shambles - excessive pet damage and mold which came out to tens of thousands of dollar damages.
  
  The tenant then took us to court to get her security deposit back. She won $5700 because Enterprise didn't follow the proper procedure. They are not aware that in California, the government didn't allow landlords to collect more than 2 months of rent in terms of security deposit (they suggested that we took a pet deposit of $300 on top of the two months rent). They also failed to offer the tenant a preliminary walk through before the tenant moved out. The judge was disgusted that a property management company is not aware of such preliminary requirements.
  
  Whilst it's not a law, Enterprise didn't do a yearly walk through either. The reason that was given to us by an employee was that she was overworked, so she didn't have the time. If they did a yearly walk through, they might have found that our originally pristine place was abused.
  
  Enterprise Property Management don't know the basic law in renting out a place and they cost us $5700 because of their ignorance. This is in addition to the cost of the property damages that we have to absorb. Our place will never be the same. There is dog urine in the baseboard and if your nose is sensitive enough, you can still smell the dog urine in the house as well. This was a pristine house that my husband lived in for 8 years, and we were going to move back when we retire. It's a property that we loved, and we entrusted Enterprise to manage it. It was a HUGE mistake!
  
  They refused to take responsibility for us losing the court case - they were the ones that dropped the ball (they didn't know the basic law of renting a property by overcharging the tenant in security deposit and they didn't offer a preliminary walked through before the tenant moved out, and give the tenant a chance to fix the property). They didn't even want to show up in court as a witness when our tenant sued us, even though they were the one that managed the property and knew the history of the tenant.
  
  Would you like to have the same experience as us? Is this a company you would use??? Hope my nightmare of an experience with them will help you in your decision to hire this so-called property management company!

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